Terms and Conditions

Welcome to CoastalCreations. By using our platform and purchasing products, you agree to the following Terms and Conditions. Please read them carefully.

1. General

CoastalCreations is an online store specializing in jewelry and accessories inspired by Canada’s coasts. By accessing our website or placing an order, you accept these terms.

2. Order Policy

Participants agree to:

• Provide accurate information during checkout.

• Notify us of any changes to orders promptly.

• Pay the full purchase amount at the time of checkout.

3. Payments and Refunds

4. Payments must be made in full at the time of purchase.

5. Refunds for returns are subject to the following conditions:

   • Full refunds are available for unused items returned within 14 days of delivery.

   • Partial refunds may apply for items returned after 14 days or items with minor wear.

   • No refunds are available for customized or personalized items unless defective.

6. Return shipping costs are the responsibility of the customer unless the item is defective.

4. Shipping and Delivery

5. Estimated delivery times are provided during checkout and may vary based on location.

6. CoastalCreations is not responsible for delays caused by shipping carriers or customs.

7. Customers must provide accurate shipping information. Incorrect addresses may result in additional fees.

5. Intellectual Property

6. All content on our website, including product descriptions, images, and designs, is the intellectual property of CoastalCreations.

7. Unauthorized use, reproduction, or distribution of content is prohibited.

6. Limitation of Liability

7. CoastalCreations is not liable for:

   • Delays or damages caused by third-party shipping providers.

   • Variations in product appearance due to handcrafted nature.

   • Misuse or improper care of purchased products.

8. Services are provided "as is," without guarantees of uninterrupted availability.

7. Governing Law

These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes will be resolved in British Columbia courts.

8. Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website.

9. Contact Us

For inquiries regarding these Terms and Conditions, contact us at: 2546 W 12th Ave, Vancouver, BC V6K 2P3, Canada
Email: info@CoastalTop.comPhone: +1 (917) 536-0844